I can inform you this, Unless of course There is certainly some form of compensation coming from the.A., I will never, ever, at any time established foot on an American Airways flight yet again ! You will discover much too a number of other airlines that could continue to be on program.
Definitely the worst traveling expertise I've at any time had over a domestic flight! Late stry for no evident explanation and took 40 mins to obtain to terminal. Then another forty to get bags. Terrible.
On April 15th, 2013 I acquired a sign in the mail from you and was extremely unhappy Once i opened the envelope to see the Examine prepared out was around 1/4th the amount I had initially submitted for reimbursement.
I tried to make use of a $five hundred journey voucher to get a modern flight and I was struggling to do this as American Airways refused to accept the voucher. Make sure you inform vacationers to keep their seats and never be scammed by these fictitious vouchers that AA features for vacationers to give up their seats.
I traveled extremely not long ago on a single of one's planes, I have normally been pleased nonetheless, this practical experience left me Using the dilemma, “Why need to I use this airline?â€. I still left L.A. to fly to Phoenix I had been returning residence just after caring for my sister and required to get home right away due to the fact my husband was wounded in the home. Before the plane left there were Pc difficulties and whenever we landed the ramp wouldn’t open up we needed to be “towed †to a different gate. “We didn't disembark from the airplane until the final call for my following flight. I understand that there are troubles that happen although the service was not up to benchmarks. At no time did any individual say we are sorry, besides the pilot reported, “Very well I don’t know what to mention things materialize, I suppose sorry would be fantastic.
I not only had to squander $fifty in baggage costs, but I skilled horrible landing by your pilots, extremely crowded and tiny planes, impolite flight attendants, and total imbeciles that dealt with my baggage since they Plainly ended up illiterate and will not go through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
3) May possibly five at HPN we experienced to find chair…woman attendant couldn't push passenger up ramp on to aircraft, so he walked…..Once we arrived at ORD we experienced to uncover chair at A further gate….
I'm emailing this comment to you to ensure that AA might greater be able to motivate workers to get a lot more courteous when items go Erroneous.Customer service can make this type of difference for anyone using your service.
be there? And afterwards NO spot for them to stay til morning!! I hope There's some payment for me in this example. I was extremely unhappy with the way American Airlines taken care of my flight.
.Stephanie,a supervisor was pretty impolite and one other agent advised me ifI planned to go t oMonterey earlier I really should take a taxi.the agent didn't gave me the seats that Distinctive assistant experienced provided me as a result of my incapacity Ifound following my 3rd try Darlene
To whom it may issue. I used to be really sad with The shopper service that was supplied by one of many flight attendants. (Flt. no. 408 from DCA to PHX) Really RUDE and UNPROFESSIONAL) Undoubtedly not as polite because the videos which might be revealed before the flight leaves. She should have remaining her Mind-set in the home mainly because I wasn't the only passenger on this flight that experience her wrath. The flight attendants name is Cher. I used to be touring in a very substantial team on enterprise and will definitely Consider twice about using your Airways. The guide flight attendant was pretty apologetic nonetheless This could not have transpired to start with.
I compensated a further $twenty for your seat with additional room. You set me in a very seat close to a really significant gentleman who took in excess of half of my seat.
My son experienced the worst practical experience on the airline. I cannot tell you the effect it experienced….He was because of fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday night ten hours ahead of his flight. He was then on hold for a really very long time whilst they have been trying to reroute him. He had an audition Using the Pittsburgh Symphony around the Monday early morning the following day. Then the routed him on another flight with quite negligible time for you to transfer. 30 minutes. He got towards the airport, that flight was delayed and he would miss the transfer. They discovered Yet another flight but only one seat, which he couldn't do because of The point that he needed to pay for his cello. Time soon after time he was on hold plus the brokers weren't browse this site really helpful. Finally he wound up possessing to accept the only real probability which was a flight to Charlotte accompanied by a keep overnight and afterwards on to Pittsburgh ideally one hour prior to audition. They said they could not give him a lodge voucher around the cell phone or for the ticketing region, but there would be a lot of men and women handing them out in Charlotte.
Experienced great buyer service sine one/17. Been pulled from the FRA flight and stayed for 2 times in Philly. Right now 1/19 I'll resume my flight to FRA with approximately par documentation. To my shock the ticket agent at the check in counter had been Certainly rude, not helpful and predicted me to search out my baggage that was checked in around the seventeenth and that I had been unable to retrieve Once i was pulled from the flight on Sunday.